Be careful this was not done by TS or her 2018 Year Of The Dog Shirt team this is how Ticketmaster treated me so very poorly!!! So finally after getting to Ticketmaster’s “resolution team” after asking for a supervisor after speaking to one very rude “customer service” rep I was told “poor people don’t get good concert tickets….” by the resolution team rep this is literally after I spent.
2018 Year Of The Dog Shirt, Hoodie, Sweater, Ladies T-Shirt
On two tickets and would have spent more that day when selecting best available and they gave me the tickets I purchased after they sent my code about 1hr 30 min AFTER my two hour window started, a code I worked for spending months watching Taylor Swift videos, making of videos, ordering merchandise, sharing on Facebook.
And Twitter to earn points to get a “fan code” I sent an email to Ticketmaster and 48 hours I got an email saying we had a glitch hopefully your problem has been resolved they didn’t ask if it was or ask if they could help. The day I purchased tickets if there had been better seats offered to me I wasn’t above spending more on them.
2018 Year Of The Dog Shirt, V-Neck, Tank-Top, Long Sleeve T-Shirt
The three people I spoke with including the “resolution team” rep I was offered tickets 2 levels worse for the same price and they could waive the $5 fee. I wasn’t asking for better tickets for free, I wanted tickets priced the same as they were the day I purchased them. They would only offer seats at the price they are now even though they admit to the glitch.
To put it in perspective the tickets next to me are more than double the price they were that day. After I refused to speak additionally with any other rude reps I asked for someone to call me who could possibly help and not be disrespectful. I will admit it made me cry.
In one call I was called poor, uneducated with the way ticket sales go, and basically ignored l for off the phone 2 days later a gentleman called me I told him what 2018 Year Of The Dog Shirt was said and he really wasn’t shocked. He offered me again worse seats for a higher price but he would waive the service fees and the $5 change fee. After saying I was going to post this he offered me.