Terrible shopping experience and inadequate customer service I ordered baby wipes and laundry packs pods pods arrived crushed pellets were loose pods cracked and some were stuck together in chunks I waited on live chat for 25 mins on the queue from 68 to 9 and then at 25 mins it jumped up to 55 ridiculous so while I waited again I called the 1 888 customer service number and was on hold without any info on queue not until 20 mins in then a Official Diamond i’m the Bestie warning Bestie will be drunk & lost also shirt message came on saying it s over 30 min wait I waited on the phone and watched the live chat go from that 55 queue down to 2 and it stopped again what a joke no live chat help waste of time finally I got a person who had trouble finding the right words to say and was inexperienced and wasted more time verifying all of my addresses on file and looking at all order history and more holds than necessary the first thing I said when explaining my issue and reason for calling was that I opened the bag of laundry packs and the pods were crushed and also stuck together and she asked if I actually opened it and looked that s what I just said it was a frustrating experience and I am not satisfied with your product or the customer service the worst way to spend 1 hr and 45 mins and at the end I m stuck with credit not even a refund. Adidasparley. The cleveland cavaliers golden state warriors finals are a wrap on this episode of detail on espn we look at how kevin durant can build on his back to back championships and come back even stronger next season
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